Trust & Transparency

Your data. Handled responsibly.

This Privacy Policy explains how Catalyst Software (PVT) Ltd collects, uses, shares, and protects personal information when you use our website, contact our team, or engage our services.

Effective: 28 July 2026Controller: Catalyst Software (PVT) LtdJurisdiction: Sri Lanka

Privacy at a glance

We collect only information needed to respond to enquiries, provide our services, operate and secure this website, and meet legal obligations. We do not sell your personal information.

01

Who we are and the scope of this policy

Catalyst Software (PVT) Ltd (“Catalyst”, “we”, “us”, or “our”) is a software engineering and digital solutions company based in Colombo, Sri Lanka. For the personal information covered by this policy, Catalyst acts as the data controller unless we state otherwise.

This policy applies to our corporate website, enquiry and quote forms, waitlists, business communications, and services that link to this policy. A client project may have additional privacy terms where Catalyst processes information on behalf of that client.

02

Information we collect

Information you provide

Your name, email address, phone number, company, project requirements, budget range, and any message you submit through our contact, quote, demo, or waitlist forms.

Technical information

Basic device, browser, IP address, referral, and website interaction information may be processed by our hosting, security, or analytics providers when those services are enabled.

Business information

Information exchanged while evaluating or delivering a project, including correspondence, requirements, contracts, billing details, and support records.

Please do not send sensitive personal information through a general enquiry form unless we specifically request it and provide an appropriate secure method.

03

How we use your information

  • Respond to enquiries and prepare proposals
  • Provide, support, and improve our services
  • Manage client and supplier relationships
  • Operate, maintain, and secure our website
  • Send requested updates or marketing with permission
  • Prevent fraud and comply with legal obligations

We do not use information collected through this website to make decisions about you based solely on automated processing that produce legal or similarly significant effects.

05

How we share information and international transfers

We may share personal information with personnel who need it, professional advisers, and trusted vendors that support hosting, communications, security, analytics, payments, or business operations. We may also disclose information when required by law, to protect rights and safety, or as part of a corporate transaction.

Some providers may process information outside Sri Lanka. Where an international transfer occurs, we take reasonable steps to use lawful transfer mechanisms and appropriate contractual and technical safeguards. We do not sell or rent personal information to third parties.

06

Data retention and security

Retention

We keep information only as long as reasonably necessary for the purpose it was collected, including contractual, legal, accounting, security, and dispute requirements. We then delete or anonymise it where practical.

Security

We use reasonable administrative, technical, and organisational safeguards designed to protect information. No internet transmission or storage system can, however, be guaranteed completely secure.

07

Your privacy rights

Subject to applicable law and relevant exceptions, you may ask us to confirm whether we process your information, access it, correct or complete it, erase it, withdraw consent, object to certain processing, or request review of a decision based solely on automated processing.

To exercise a right, email us using the contact details below. We may need to verify your identity before acting on a request. You may also have the right to appeal a refusal or raise a concern with the Data Protection Authority of Sri Lanka.

08

Cookies and local storage

This website may use strictly necessary browser storage to remember preferences and support functionality. For example, the current site stores your theme choice and may remember a waitlist email on your device. You can clear this information through your browser settings.

If we introduce non-essential analytics, advertising, or similar technologies, we will provide appropriate notice and, where required, obtain consent before using them.

09

Children’s privacy

Our website and business services are intended for organisations and adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

10

Changes to this policy

We may update this policy when our services, practices, or legal obligations change. We will post the revised version on this page and update the effective date. Material changes may also be communicated through an additional notice where appropriate.

Our website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we encourage you to review them.

11

Contact us

Privacy contact

Catalyst Software (PVT) Ltd

Colombo, Sri Lanka

info@caltalystsoftware.com
Submit a request
Designed for clear, accessible privacy informationLast updated 28 July 2026