Privacy at a glance
We collect only information needed to respond to enquiries, provide our services, operate and secure this website, and meet legal obligations. We do not sell your personal information.
Who we are and the scope of this policy
Catalyst Software (PVT) Ltd (“Catalyst”, “we”, “us”, or “our”) is a software engineering and digital solutions company based in Colombo, Sri Lanka. For the personal information covered by this policy, Catalyst acts as the data controller unless we state otherwise.
This policy applies to our corporate website, enquiry and quote forms, waitlists, business communications, and services that link to this policy. A client project may have additional privacy terms where Catalyst processes information on behalf of that client.
Information we collect
Information you provide
Your name, email address, phone number, company, project requirements, budget range, and any message you submit through our contact, quote, demo, or waitlist forms.
Technical information
Basic device, browser, IP address, referral, and website interaction information may be processed by our hosting, security, or analytics providers when those services are enabled.
Business information
Information exchanged while evaluating or delivering a project, including correspondence, requirements, contracts, billing details, and support records.
Please do not send sensitive personal information through a general enquiry form unless we specifically request it and provide an appropriate secure method.
How we use your information
- Respond to enquiries and prepare proposals
- Provide, support, and improve our services
- Manage client and supplier relationships
- Operate, maintain, and secure our website
- Send requested updates or marketing with permission
- Prevent fraud and comply with legal obligations
We do not use information collected through this website to make decisions about you based solely on automated processing that produce legal or similarly significant effects.
Our legal bases for processing
Depending on the context, we process personal information when:
- Consent: you have clearly agreed, such as when joining a waitlist or opting into updates.
- Contract: processing is needed to take steps at your request or perform an agreement with you.
- Legitimate interests: processing is reasonably necessary to operate, secure, and improve our business, balanced against your rights.
- Legal obligation: processing is required to comply with applicable law, regulation, or a lawful request.
Data retention and security
Retention
We keep information only as long as reasonably necessary for the purpose it was collected, including contractual, legal, accounting, security, and dispute requirements. We then delete or anonymise it where practical.
Security
We use reasonable administrative, technical, and organisational safeguards designed to protect information. No internet transmission or storage system can, however, be guaranteed completely secure.
Your privacy rights
Subject to applicable law and relevant exceptions, you may ask us to confirm whether we process your information, access it, correct or complete it, erase it, withdraw consent, object to certain processing, or request review of a decision based solely on automated processing.
To exercise a right, email us using the contact details below. We may need to verify your identity before acting on a request. You may also have the right to appeal a refusal or raise a concern with the Data Protection Authority of Sri Lanka.
Children’s privacy
Our website and business services are intended for organisations and adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
Changes to this policy
We may update this policy when our services, practices, or legal obligations change. We will post the revised version on this page and update the effective date. Material changes may also be communicated through an additional notice where appropriate.
Our website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we encourage you to review them.